Solutions

Our solutions are designed to help your organization get the best return on your technology and process improvement investments. 

  

What causes companies to fail to achieve a real return on investments?

  

  • Poor Execution
  • Lack of creating strategic synergy's with other implementations
  • Failure to create a way to measure implementations
  • In ability to pinpoint best strategies due to either not enough data or inability to wade through too much meaningless data
  • Poor communication throughout enterprise of goals

  

J. Galvin & Associates use the following disciplines in order to avoid these pitfalls:

  

  • Business Analysis: translating business requirements into functional requirements and functional specifications, developing use cases and test requirements, serving as a liaison between business users and IT development teams. Driving scorecard development and analytics.
  • Project Management: project management (e.g. work planning, project timeline, status reporting, etc.) issue and risk management, budgeting and financial management, and quality management.
  • Subject Matter Specialization: providing subject matter experience for specialized areas such as user interface (UI), Architecture, Call Center Operations, and IT Operations.
  • Development Design: providing expertise in requirements gathering and detailed design for new applications and functionality to support a project.

  

  

© 2008 J. Galvin and Associates

Efficient Operations through Technology and Process